Welcome to Conversion Fix LLC (CF)! These Terms of Use ("Terms") govern your use of our website, applications, and services (collectively, the "Services"), provided by CF ("we", "us", or "our"). Please read these Terms carefully. They affect your legal rights and obligations.
By accessing or using our Services, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to all of these Terms, do not access or use our Services.
These Terms expressly supersede prior agreements or arrangements with you. We may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Conversion Fix LLC provides Conversion Rate Optimization (CRO) services to small and mid-sized companies. We work with enterprise clients on a limited basis where the marketing teams are agile and have autonomy to implements our blueprints. We audit your website, landing pages, eCommerce funnels, and SaaS funnels to identify conversion issues and give you a blueprint to fix them.
We are constantly changing and improving our Services. We may add, alter, or remove functionalities or features from the Services at any time, and we may suspend or stop a Service altogether. We may modify the Services or any portion of them at any time without notice to you. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
We make no guarantee as to the availability or uptime of the Services. We reserve the right to change, terminate, or suspend the Services at any time for any reason without notice. We may interrupt the Services for maintenance or updates, and unforeseen issues and outages may also occur that disrupt the availability of the Services.
To use certain features of our Services, you may be required to create an account with us ("Your Account") and provide certain information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your account at any time, for any reason, by following the instructions in the Services.
You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security.
We care about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
You agree to use our Services for lawful purposes only and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our Services.
In your digital interactions with CF (including but not limited to posting comments, setting usernames, sending messages), you agree to conduct yourself civilly and respectfully. While using the Services, you agree that you shall not under any circumstances:
We reserve the right to determine what conduct we consider to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms or the Services themselves. We reserve the right to take action as a result, which may include terminating your account and prohibiting you from using the Services in whole or in part.
To use certain features of our Services, you may be required to pay a fee. All fees are stated in United States dollars. You are responsible for the payment of all applicable fees associated with the Services.
We use third-party payment processors (Stripe) to bill you through a payment account linked to your account on the Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors in addition to this Agreement. We are not responsible for any errors by the Payment Processors.
Your subscription will continue indefinitely until terminated in accordance with the terms. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue for an additional equivalent period, at our then-current price for such subscription.
You may cancel your subscription at any time by following the instructions on our website. If you cancel your subscription, you will enjoy your subscription benefits until the end of your then-current subscription term, and your subscription benefits will expire at the end of your then-current subscription term.
All payments are non-refundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.
All content included on our Services, such as text, graphics, logos, images, data compilations, and software, is the property of CF or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any of our Services is the exclusive property of CF and protected by U.S. and international copyright laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our Services and electronically copy, (except where prohibited without a license) and print hard copy portions of information from the Services solely for your own noncommercial use. Any other use of materials on the Services, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this site, without prior written permission of CF is strictly prohibited.
Harassment in any manner or form on the Services, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. You may not upload to, distribute, or otherwise publish through the Services any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.
Some parts of our Services may allow you to post feedback, comments, chat, questions, data, and other information (“User Content”). You are solely responsible for all User Content that you upload, post, transmit, disseminate, or otherwise use or make available (hereinafter, "post") on the Services, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content.
By posting any User Content on the Services, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to CF a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Services.
Please refer to our Privacy Policy for information on how we collect, use, and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
By using our Services, you consent to such processing and you warrant that all data provided by you is accurate. For detailed information, please check our Privacy Policy.
THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED BY CF ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. CF MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, CF DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CF DOES NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, CF'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM CF ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, CF WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
You agree to indemnify, defend, and hold harmless CF, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Services using your Internet account.
You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or loan on our infrastructure.
You may terminate your account and end your use of the Services at any time for any reason by following the instructions on the Services, or by sending us notice of termination. We will make reasonable efforts to make any remaining scheduled payments that are owed to you before terminating your account.
We may suspend, disable, or delete your account (or any part thereof) or block or remove any content you submitted if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation or goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Upon termination, all licenses granted by CF will terminate. In the event of account deletion for any reason, content that you submitted may no longer be available. CF is not responsible for the loss of such content.
These Terms of Use and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of California. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
You agree that any dispute or claim relating in any way to your use of any CF Services, or to any products or services sold or distributed by CF or through CF Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
We may modify these Terms of Use from time to time. Any changes will be effective immediately upon posting of the updated Terms of Use. If we make any material changes, we will notify you by email or by means of a notice on the Services prior to the change becoming effective.
Your continued use of the Services after any changes to the Terms of Use indicates your acceptance of the new Terms of Use. Therefore, it is important that you review these Terms of Use regularly to ensure you are updated as to any changes.
If you do not agree to the changes, you should stop using the Services and if you are a registered user, you may cancel your account with us within the described period, and you will not be bound by the new terms. Otherwise, the new terms will take effect after the described period.
If you have any questions about these Terms of Use, please contact us